Help Center

Stuck? Let's fix it fast.

Quick answers, simple guides, friendly support. Find what you need in seconds.

Pick a topic

Getting Started

How a scan works and how to get your first report.

Reports & Data

What's in your report and where the data comes from.

Account & Billing

Payments, invoices, subscriptions, your account.

Vehicle Info

VINs, plates, and how checks work.

For Business

Bulk scans, API, and dealer pricing.

Privacy & Security

How we keep your data and payments safe.

FAQ

Quick answers

The stuff people ask us most.

How does a scan work?

Type a VIN or a plate, hit scan, done. We pull from 8,000+ sources across 25+ countries and hand you the full history in about 10 seconds: mileage, crashes, theft, inspections, emissions and more. One scan, the whole story.

What's a VIN and where is it?

How fast do I get my report?

How can I pay?

Can I get a refund?

Which countries do you cover?

Can I trust the mileage check?

Got anything for businesses?

Still stuck?

We're friendly and we reply fast. Drop us a line and we'll sort it out.

Contact Support